Customer Experience
What is the purpose of a CX strategy? Where to start and what steps to take? Customer Experience is the best business strategy for all types of companies, in all types of industries.
“Always deliver more than expected.” — Larry Page
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Article
Customer experience · 3 min
Behavioral Economics
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Article
Customer experience · 5 min
Researchers: From Data Collectors to Knowledge Architects
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Article
Agile · 5 min
Iterative Incremental Development
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Article
Customer experience · 3 min
Depth Interviews to Connect with Your Clients
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Article
Experience design · 5 min
Good practices for a people-centered design