Storytelling and High-Impact Niche Campaigns for a Historic Luxury Car Brand
Hispano-Suiza
Working with the Hispano Suiza team has been an enriching process that has allowed us to thoroughly explore the target audiences with the goal of laying the foundations for a robust future strategy. Technological adaptation in this new digital era has been key to focusing on measurement, proprietary audiences, and building partnerships with digital experts in the sector. It is both a challenge and a pleasure to translate the craftsmanship of their automobiles directly into the creative pieces of the campaign, allowing us to maximize the return on the entire media investment.
Hispano Suiza is a historic brand in the world of luxury automobiles, founded in 1904 in Barcelona by Damián Mateu and Marc Birkigt. Known for its innovation and exceptional quality, its cars combine elegant design with high-tech performance. Although its production in Spain ceased in the 1940s, the brand has reemerged in the modern era, focusing on the production of luxury electric vehicles that retain the spirit and sophistication of its legacy. This revival aims to capture both historical automotive enthusiasts and a new generation that values sustainability and cutting-edge design.
Strategy
Hispano Suiza has entrusted Runroom and its performance media team to relaunch its brand in the competitive current automotive market and maximize the capture of potential leads for its new models: Carmen, Carmen Boulogne, and Carmen Sagrera. The goal has been to reach both historical enthusiasts and car collectors, as well as new generations of high-end car enthusiasts who appreciate elegance, tradition, and technology.
In addition to the brand relaunch, two projects have been implemented to enable ROI calculation and continuous improvement of our campaigns. The first project focused on web analytics and the configuration of Google Tag Manager and Google Analytics 4 to efficiently manage all web tracking. The second project focused on automating lead management through Hubspot to enhance the personalization of the experience and maximize the conversion of leads to customers.
A key factor in the project has been the collaboration with Broadcaster, a creative agency specialized in the production of visual content. Broadcaster has played a crucial role in creating excellent videos and other content for the campaigns, ensuring that each communication piece not only captures the essence of Hispano Suiza but also perfectly aligns with the expectations and preferences of our target audience.
Next Steps for 2024/2025
With a solid base strategy focused on awareness for various niche audiences, we will continue to expand Hispano Suiza's digital presence by exploring new channels, market niches, and innovative creative formats that allow us to enhance brand presence and recognition. We will focus on boosting other brand objectives such as expanding the dealer network and gaining visibility from leadership sources within the company. The challenge of relaunching a brand with such a rich history has been a very stimulating endeavor, and we look forward to continuing to achieve success in the coming years.
Results
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Results of the Web Analytics and Lead Management Project with Hubspot: We have achieved detailed tracking of interactions on the website, allowing us to identify specific stages of the users' purchasing process. At the same time, the sales department has adopted advanced lead qualification methods in Hubspot, which has significantly improved both lead conversion and follow-up. This implementation has led to more effective management and a notable increase in the efficiency of customer interactions.
These are some of the results achieved so far:
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Reach Campaigns on Meta Ads: With a reach of over 7 million, we achieved a very competitive CPM, improving the initial target by 33%. The use and adaptation to different advertising spaces in Stories and Reels, targeted at audiences interested in luxury electric cars, have proven to be the most effective strategy.
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View and Interaction Campaigns on YouTube:
- Connected TV through YouTube: We used videos designed to reinforce brand recognition and establish a deep emotional connection with the audience. Our main goal was to maximize VTR, achieving a 104% improvement over the initial target.
- YouTube for Action: In this case, we opted for a strategy of shorter videos, focusing on the YouTube Shorts format to encourage user interaction, improving the initial target by 61%. The ads were specifically targeted at remarketing audiences and audiences with specific purchase intentions (custom intent).
To achieve these project objectives, we carried out the following actions, among others:
- Brand Storytelling: Activation of videos to narrate the rich history of the brand and establish an emotional connection with the audience, focusing on the identity and heritage of Hispano Suiza in the new models.
- Niche Video Campaigns: Targeted at specific audience segments to highlight the innovation and exclusive design of Hispano Suiza models.
- Visibility at Events: Active participation in key automotive events, including collaboration with relevant influencers in the sector, to directly interact with potential buyers and enthusiasts, thereby increasing the brand's visibility and prestige.
- Internationalization and Coordination with the Commercial Strategy: Implementation of strategies focused on specific targets in the USA and Europe to directly support sales and the expansion of the dealer network.
- Intensive Use of Digital Platforms: We have utilized channels such as Meta, Search, Demand Gen, and YouTube to ensure broad reach and precise segmentation, optimizing the visibility and impact of the campaigns.